eurobahn successfully implements RailOpt in just eleven months

eurobahn has successfully implemented Qnamic’s RailOpt resource management system in productive operation within just eleven months. The project was carried out during ongoing operations and was successfully completed with the final go-live on December 14, 2025. The goal was to achieve more efficient planning of personnel and rolling stock, as well as to provide noticeable relief for employees.

With an annual transport volume of around 17 million train kilometers, eurobahn is one of the leading regional rail passenger transport providers in North Rhine-Westphalia. The densely packed, urban rail network places particularly high demands on planning and operations. Numerous construction sites, route interruptions, and rising costs for energy and track access further intensify the operational framework. Against this backdrop, eurobahn decided to fundamentally modernize its planning and dispatching processes and consolidate them into a central system. The aim was to manage personnel and vehicle deployment more efficiently, reduce administrative effort, and at the same time increase legal certainty in planning. Special attention was paid to easing the workload of employees in day-to-day operations.

Following an international tender, eurobahn chose Qnamic as its long-term partner and RailOpt as its new resource management system. The decisive factor was, in particular, the fully integrated planning of personnel and rolling stock, in which planning steps are checked in real time for qualifications and conflicts. The proven standard solution RailOpt offers a high level of investment security while providing the necessary flexibility for operational specifics.

With this complex project, RailOpt was successfully put into productive operation. Implementation took place in close cooperation between the project teams of eurobahn and Qnamic—parallel to ongoing passenger service. Training, system adjustments, and the step-by-step integration of processes were carefully coordinated.

“We implemented RailOpt to optimize our operational processes. Over a month after the full system rollout, we can say that we made the right decision. Our colleagues working with RailOpt are already giving positive feedback. We also value the partnership with Qnamic, as we were able to put the system into stable operation in a short time.” – Karsten Schulz, Technical Managing Director at eurobahn.

With RailOpt, recurring tasks are increasingly automated, information and communication flows are simplified, and transparency in planning and dispatching is enhanced. eurobahn expects this to provide sustainable relief for employees and greater flexibility in daily operations.

Going forward, RailOpt will form the foundation for further optimization of planning and dispatching processes at eurobahn and will support the company in meeting future operational challenges.